Digital Accessibility Statement

Last Updated: June 11, 2026

Our Commitment

TheHomeAppliances.ca is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe every customer deserves a seamless shopping experience, regardless of ability or the technology they use to browse the web.

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and we continuously work to improve the accessibility of our site.

Accessibility Features

Our website includes a built-in accessibility widget to help users customize their experience:

• Activate accessibility mode: Press the "A" key or click the accessibility icon in the navigation bar.

• Keyboard navigation shortcuts: Homepage (H), Navigation (N), Search (S), Content (C), Footer (F).

• Screen reader compatibility: Our site is structured with semantic HTML to support assistive technologies.

• Responsive design: Fully optimized for mobile, tablet, and desktop devices.

• Colour contrast: We aim to maintain sufficient colour contrast ratios for readability across the site.

Known Limitations

We are aware that some third-party content and tools embedded on our site (such as product feeds or payment integrations) may not fully meet accessibility standards. We are actively working with our partners to address these limitations.

Need Help or Found a Barrier?

If you have difficulty accessing any part of our website, or if you'd like to provide feedback on our accessibility efforts, please contact us — we're here to help:

• Email: info@thehomeappliances.ca (subject: "Accessibility Feedback")

• Phone: (226) 932-0345 — available 10AM–6PM EST, Monday–Friday

• WhatsApp: +1 (226) 932-0345

We aim to respond to all accessibility-related feedback within 5 business days.

Ongoing Improvements

Digital accessibility is an ongoing commitment. We regularly review our website and update our practices. This statement was last reviewed in [DATE].

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